Child (5-16) £2.50
Family (2 Adults, 3 Children) £14
Children under 5 go FREE
The museum is now closed. We hope to re-open on 25th March 2021
Usual Opening hours are:
25 March to 5 November
11am - 4pm last entry 3.15pm
Tickets must be pre booked by calling 01629 813642.
Museum Closed due to Lockdown
To all our visitors and volunteers. Our Trustees have decided that the museum will close from 1st November 2020 due to the Covid situation and lockdown.
We hope to open again on 25th March 2021.
Keep safe everyone and thank you for your support.
COVID-19 visitor advice
Things you need to know before your visit.
We hope that this information will help make your visit as pleasant as possible during the Coronavirussituation.
Entrance to the museum will take place at certain times and must be pre-booked. The number of visitors allowed is limited to ensure that we can all manage social distancing safely so please book your ticket before you come.
Bookings are being taken by telephone on 01629 813642. Messages are checked regularly for booking enquiries.
How many people can visit? A maximum of six people per group or family/friend bubble will be allowed entry for one hour.
Entry tickets are available every 15 minutes from 10.30am. Last entry 3.15pm. The museum closes at 4pm.
Face coverings must be worn inside the museum. If you are exempt from wearing a covering, please let a volunteer at the reception desk know. Disposable masks are on sale at a £1 if you do not have one.
Hand sanitiser is provided on entry to our reception area, around the museum, and when you exit the site.
Visitors with children are expected to supervise them at all times and to ensure social distancing rules are kept.
When will tickets be made available?Tickets can be booked by phone on 01629 813642 or email firstname.lastname@example.org.
Can I turn up on the day without booking?Tickets will be made available for purchase in person if entry is not already fully booked. Please call prior to your visit to avoid disappointment.
What form of payment are you accepting?We would prefer contactless payments if possible. Please pay on the day of your visit.
Can I Gift Aid the price of my ticket and donate to the museum?Gift Aid forms are available at the reception desk.
What if I feel unwell before my visit?If you are experiencing symptoms of Covid-19 please do not come to the museum. If you need to cancel your booking at short notice, let us know by phoning 01629 813642.
Will I be asked to provide contact details for track and trace?We will collect details of one member of your party ont he day of your visit. We will need your name and telephone number or email address. The NHS Covid Ap can be used on site.
Your personal details will be saved for 21 day and then destroyed. Your contact details will only be supplied to the NHS/Track and trace system and will not be used for any other purpose.
Getting to the museum: the museum is reached from the town centre by a rather steep (but short) uphill walk. Some visitors may feel more comfortable taking the public bus, details of which are available on our Directions page.
Parking: we have limited parking space outside the museum, reserved for Blue Badge holders.
If you have mobility problems or are bringing a group of learning difficulties visitors, please call us to reserve a car park space. Please note that the car park can only accomodate a small mini bus.
Inside the museum: portable wheelchair ramps availabe on request.
The building is very old, so we advise visitors to take care on the uneven floors and ight levels are low.
The ground floor has a number of steps, some rooms are accessible to wheelchair users. Unfortunately, the upper floor is not accessible to wheelchair users.
Handling collection available on request.
Courtyard: Is wheelchair accessible and the public toilet is suitable for wheelchair users. There are baby changing facilities in the public toilet which is large enough as a changing space.
Guide dogs: are welcome.