Child (5-16) £3
Family (2 Adults, 3 Children) £15
Children under 5 go FREE
The museum will be open in 2021 on the following days:
Tuesday, Wednesday, Thursday and Saturday - 10.30am - 4pm last entry 3.15pm
Please note that from Tuesday 20th July entry times will be every 15 minutes from 10.30 onwards for your family/friend group.
In order to protect our friendly, helpful volunteers, we ask you to wear a mask, use hand gel and follow our one way route around the building.
We look forward to seeing you soon.
COVID-19 visitor advice
Things you need to know before your visit.
We hope that this information will help make your visit as pleasant as possible during the Coronavirus situation.
Until the 19th July please book a timed ticket on 01629 813642. On the 20th July, entry times are every 15 minutes. No need to book a timed ticket.
How many people can visit? family/friend group will be allowed entry for one hour.
Entry tickets are available every 15 minutes from 10.30am. Last entry is at 3.15pm and the museum closes at 4pm.
Face coverings must be worn inside the museum. If you are exempt from wearing a covering, please let a volunteer at the reception desk know. Disposable masks are on sale at a £1 if you do not have one.
Hand sanitiser is provided on entry to our reception area, around the museum, and when you exit the site.
Visitors with children are expected to supervise them at all times and to ensure social distancing rules are kept.
What form of payment are you accepting? We would prefer contactless payment if possible. Please pay on the day of your visit.
Can I Gift Aid the price of my ticket and donate to the museum? Gift Aid forms are available at the reception desk.
What if I feel unwell before my visit? If you are experiencing symptoms of Covid-19 please do not come to the museum. If you need to cancel your booking at short notice, let us know by phoning 01629 813642.
Will I be asked to provide contact details for track and trace? We will collect details of all adult members of your party, over the age of 16, on the day of your visit. We will need your name and telephone number. The NHS Covid App, QR code, can be used to log in on site.
Your personal details will be saved for 21 day and then destroyed. Your contact details will only be supplied to the NHS/Track and trace system and will not be used for any other purpose.
Getting to the museum: the museum is reached from the town centre by a rather steep (but short) uphill walk. Some visitors may feel more comfortable taking the public bus, details of which are available on our Directions page.
Parking: we have limited parking space outside the museum, reserved for Blue Badge holders.
If you have mobility problems or are bringing a group of learning difficulties visitors, please call us to reserve a car park space. Please note that the car park can only accomodate a small mini bus.
Inside the museum: portable wheelchair ramps availabe on request.
The building is very old, so we advise visitors to take care on the uneven floors. Light levels are low to protect our collection.
The ground floor has a number of steps, some rooms are accessible to wheelchair users. Unfortunately, the upper floor is not accessible to wheelchair users.
Courtyard: Is wheelchair accessible and the public toilet is suitable for wheelchair users. There are baby changing facilities in the public toilet which is large enough as a changing space.
Guide dogs: are welcome.